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Growing Your Social Media Community – The Dos and Don’ts

June 3rd, 2022 Posted by Uncategorized 0 comments on “Growing Your Social Media Community – The Dos and Don’ts”

Your followers are more than just a number; they are part of your online community. Viewing them as such will influence how you engage with and treat them. Growing your online community takes time and patience, and while there are some shortcuts that you can take to boost your following in the short term, these can have detrimental effects on your brand. We unpack some of our dos and don’ts when it comes to growing your social media community. 

Know Your Audience

This may sound obvious, but you would be surprised by how many brands and businesses don’t know their target audience, especially online. It’s important to be specific here – considering “everyone” as your target audience will only make it harder for you to create content and engage with them. Define your target audience’s age bracket, their interests, the challenges they face and so on. 

Thoughtfully Engage with Your Audience

Knowing your audience will help you appropriately engage with them. Create content that is relevant to your followers and give them the opportunity to get to know the real you. Ask them questions, and ask for feedback on products or services – creating a poll on Instagram is a fun way to do this. 

No one likes being ignored, so when a follower asks a question, sends a DM or tags you in a post, it’s important to respond. Taking the time to do this will also show that you care and value them. Meta Business Suite allows you to have saved replies for generic questions, and you can also set up an auto-reply for any DMs sent outside of your working hours. We recommend checking your inbox at least twice a day – once in the morning and the afternoon. 

Be Authentic 

People connect with people, and sharing your story will help you build a stronger connection with your audience based on shared values and interests. Your community wants to know that you are not just a faceless brand – share the people behind your brand, share your story along with your struggles and successes.

Collaborating with Other Brands

Collaborating is not just about working with a brand or influencer that has a huge following. Quality is as important, if not more important, than quantity. Choose like-minded brands or people who your audience will relate to. Instead of paying large amounts of money for influencers, consider working with brand ambassadors who genuinely believe in your brand and will tell their friends and family about it. Your audience trusts you and looks to you for sound advice, don’t collaborate with brands you don’t believe in. 

A common way to collaborate with other brands is through a giveaway. Remember, the goal is to widen your reach and acquire new followers that may turn into customers. To do this, you need to collaborate with a brand that will expose you to a new audience that will also care about your product or service.  

Don’t Buy followers. Ever

Yes, you can buy followers, but this is against Instagram’s terms of service, so the price you pay could be more than monetary. At worst, it could cost you your Instagram account and, at best, a decrease in engagement. When you buy followers, they are mostly bots and inactive accounts that won’t be adding any value and what good are thousands of followers who don’t engage with you? Engagement is key to how Instagram’s algorithm shows posts to users. Without likes or comments, your post probably won’t show up on your audience’s newsfeeds and it won’t show up on any Explore Pages. Other users may also be deterred seeing that you have thousands of followers and no engagement, which is why you should get followers the right way.

Don’t Play the Follow/Unfollow Game

How is this game played? By following accounts in your niche every day hoping that they will follow you back. After a few days, whether these accounts follow you back or not, you unfollow them to lower your follower/following ratio to make your account cleaner and manageable. This may seem like a good idea, but there are some major downsides! Instagram can detect how many accounts you are following and unfollowing, so they will block your page if they find you are taking shortcuts. You’ll lose the trust of your followers because this shows that they are just another number to you. You’ll also waste time keeping track of which accounts you have followed/unfollowed.

Followers need to be acquired the right way, through engagement, authenticity and quality content. Don’t be afraid to ask people to follow you too, you can work it into your content by pitching what your audience will get if they follow you or by hinting at upcoming content that they won’t want to miss. Sometimes people just need a nudge.


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Meta Business Suite on Desktop

Everything You Need to Know About Meta Business Suite

April 4th, 2022 Posted by Uncategorized 0 comments on “Everything You Need to Know About Meta Business Suite”

It’s been just over a year since Meta launched Business Suite, a free platform where you can manage both your Facebook and Instagram pages. No more constant flipping between the two, this all-in-one platform was designed to save business owners time and allow you to manage your pages in one place. There is always the initial awkward stage of getting used to Meta’s updates, but it is best to get acquainted with Meta Business Suite as it looks like it is here to stay and will most likely replace Facebook Business Manager.

Meta Business Suite vs Facebook Business Manager vs Creator Studio – Making sense of it all

You can do everything on Meta Business Suite that you could do on Facebook Business Manager, however, it offers more powerful features. It combines key components that you need to successfully manage your Facebook and Instagram accounts, these include posting, insights, advertising and messaging. 

Creator Studio is especially similar to Meta Business Suite. While Meta Business Suite lets you create and schedule posts, stories and ads across platforms, Creator Studio focuses on content tools for content creators and includes monetization features, post setup, post testing and a collection of royalty-free sounds.

Business Suite Features and How to use them 

Some of the keys features of Meta Business Suite include the following:

Posts and Stories 

Creating and scheduling posts and stories is one of the most used features of Meta Business Suite. Under the navigation menu, click on posts and stories. Here you can create posts and stories across Facebook and Instagram or schedule them for a later time. It even gives you insight into when your optimal times are to post.

Insights

Under the insights tab, you can view how your content is performing on both Facebook and Instagram. You can also access key metrics such as trends, reach, demographic and geographic data presented in easy to read visual reports.  

Meta Business Insights tab

Manage Your Inbox

Read and respond to messages and comments across Facebook, Messenger and Instagram. You can also create automated replies and save these to respond faster to frequently asked questions.

Inbox on Meta Business Suite

Commerce

You will first have to set up a commerce account on Facebook Commerce Manager before you can access your inventory and sales through Business Suite. First set up a shop and/or a catalogue. Shop lets customers browse items via a “Shop” tab on Facebook and Instagram, and Catalogues allow you to integrate with your eCommerce solution to advertise products you sell off of Facebook and Instagram.

Third-party Apps 

If you use third-party apps such as WooCommerce or Canva, yes you guessed it, you can also connect these to Business Suite. Go to All Tools, under Manage you will find the Business Apps tab. Search for the app that you would like to add, select the app and then click on Connect.

Third Party Apps Meta Business Suite

Woocommerce Meta Business Suite

Facebook Business Suite is a useful, free tool that saves you time by allowing you to manage your Instagram and Facebook accounts in one place. This platform will likely change and evolve, so we recommend getting familiar with it sooner rather than later. We are passionate about helping you flourish online, so if you need assistance, click here to get in touch with the Lambs.


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cellphone screen with social media apps

5 Useful Social Media Marketing Tools for 2021

October 15th, 2021 Posted by Uncategorized 5 comments on “5 Useful Social Media Marketing Tools for 2021”

If you’ve been struggling to come up with creative and effective content ideas, you’ve come to the right place! We know finding inspiration to get things done at this time of the year is a challenge, so we want to help you stay on top of your game. Social Media is fun, rewarding and it really works when you invest time in constantly improving your content and strategy. There are many tools available online that can help your business improve its Social Media Marketing efforts to attract more clients. 

  1. AnswerThePublic

AnswerThePublic is a website that provides search insights directly from Google for free. You enter the keyword you want insights for, and this tool provides you with the top questions people search for in relation to your keyword. This is amazing for social media content creation as it’s so important to know what people actually want to know about a certain product or service. Once you know what people’s concerns are, you can create content that positions your product or service as the solution to their worries.

2.Unsplash

Ever struggle to find high quality pictures to post in relation to your brand’s personality? Unsplash is the answer. This website has thousands of free professional images shot by Photographers that you can download. The search bar allows you to find the image you need for a specific post, the best part is, you don’t even need to create an account. Many photographers have created their own portfolios on this website, and after a while, you realize which photographer’s images best capture your brand’s tone and aesthetic.

 3.Canva 

Canva is an easy-to-use graphic design tool that is free with the ability to upgrade to a paid subscription. This website/app is great for creating social media graphics, logos, posters and much more. What’s unique about Canva is that it provides editable predesigned templates that social media managers and content creators can use to help brands show up authentically and professionally online. You don’t need to be a graphic designer to create high-quality designs, you just need to familiarize yourself with the many hacks and tips available to make designing that much easier on the app. 

 4.YouTube

Nothing beats getting tips, updates and tricks directly from Social Media professionals around the world. YouTube is a platform where you can search for anything social media related and find the answers you’re looking for in video format. Social Media Managers use YouTube to share their knowledge and expertise while making money from their videos. Video content is easy to digest and you get to create playlists of videos you’ve watched that you want to refer to at a later stage. Whenever you’re unsure of something, just look it up on YouTube and find a video that correlates to your preferred style of learning. Some enjoy step-by-step tutorials while others enjoy watching someone get a task done in real-time. 

5.Online Social Media Training

Signing up for group training for your team or one-on-one training is a great way to learn from a Social Media Marketing Specialist. Social media is ever-evolving, every platform has regular updates and it’s not easy to stay up to date with how to best use each social media platform. Periodic social media training ensures that you stay in the loop when it comes to trends and best practices so your business can show up online and connect to its target audience. 

At The Social Lamb, we offer specialized Social Media Training online to help businesses understand how to best use social media platforms such as Instagram, LinkedIn and Facebook. We live, breathe and love social media – we’re passionate about helping your brand flourish online. Click here to get in touch with the Lambs for your next virtual training.

Facebook rebrand will see changes to WhatsApp and Instagram in 2020

Facebook rebrand sees changes to WhatsApp, Instagram

August 26th, 2019 Posted by Social Media 0 comments on “Facebook rebrand sees changes to WhatsApp, Instagram”

Facebook Rebrand Sees Changes to WhatsApp, Instagram

In a recent controversial move, Facebook subsidiaries WhatsApp and Instagram are getting changes to their names as part of a Facebook rebrand. This is ostensibly to make it much clearer that the companies and their apps are indeed owned by Facebook, although both companies have historically had very different personalities and corporate cultures.

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relentless innovation and iteration coupled with deep insights into user behaviour and trends have established Facebook Ads as the world’s most compelling advertising offering

The Rise and Evolution of Facebook Ads

February 22nd, 2019 Posted by Social Media 0 comments on “The Rise and Evolution of Facebook Ads”

The Rise and Evolution of Facebook Ads

When considering how and where to allocate advertising spend in the current digital economy, there is only one player that truly stands head and shoulders above the rest – Facebook.
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Customers use social media as a way to express themselves and be heard

The Future of Social Media and how to make sure your business is ready

April 5th, 2018 Posted by Social Media 0 comments on “The Future of Social Media and how to make sure your business is ready”

The Future of Social Media and How to Make Sure your Business is Ready

This month, we’re looking to the future, and what you can start implementing in your business and your online strategy to ensure that you’re able to take full advantage of future developments within online platforms and systems as they happen.


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Facebook, Instagram, Linked In - it can be confusing deciiiding which social media platforms to choose for your business

Facebook, Instagram, LinkedIn… Eeek I don’t know!

July 20th, 2017 Posted by Social Media 24 comments on “Facebook, Instagram, LinkedIn… Eeek I don’t know!”

Facebook, Instagram, LinkedIn... Eeek I Don't Know!

In this Digital age, it is so easy to find yourself overloaded with information, especially when it comes to getting your Business or Brand out there and online. When you’re first starting out can be the time you allow yourself to experiment, have fun and get creative but with that said, if you have limited time and resources, it would benefit you to choose one platform and do it well! Many small businesses fall into the trap of trying to be everywhere at once but this only ends up making their brand seem haphazard and disjointed.


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The revolution of social media video clip

The Revolution of Social Media

September 29th, 2016 Posted by Social Media 0 comments on “The Revolution of Social Media”

The Revolution of Social Media

This is a brilliant video on the revolution of Social Media!

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